GIFT CERTIFICATES 2020
We understand that buying a Gift Certificate for a bike lesson may seem tricky. What if the recipient moves to another city? What if they twist an ankle playing tennis and can’t take their bike lesson? What if, for any reason at all, they never get around to booking the lesson?
It is never Virtuous Bicycle’s intention to collect fees and not deliver lessons. So we’ve established this Risk Free Refunds* policy for Gift Certificate purchases.
• You can request a no-questions-asked refund at any time. Refunds will always be made to you, the purchaser.
• If the certificate has not been used after one year, we’ll make a final attempt to arrange a lesson with your recipient. If s/he indicates that taking a lesson is unlikely, then we’ll refund your payment and let the recipient know that the certificate has been deactivated. Of course, if they’re still interested then we’ll go forward with planning a lesson.
That’s it! They use their Gift Certificate or you get a refund.*
* For refunds on Gift Certificates, we will deduct a $25 service fee plus PayPal’s original transaction fees.
* All of our ordinary cancellation and refund policies also apply to Gift Certificates lessons (No-shows for example) – for details please see Cancellations and Refunds
Ready to order?
Submit a GIFT CERTIFICATE ORDER FORM